Uber is not different from other ride-sharing companies around the world because of its features. Uber clone apps are called that because almost all of them have the same features as Uber.
No, what makes Uber different from other companies that do similar things is that it has a lot of experience. a conversation that happens as soon as the driver and passenger pull out their phones to make an Uber reservation.
Brand Resonance is the end outcome of this Uber app design technique, which has come to represent the core of how the brand functions. something that you can actually experience right now.
When it’s time to leave for work, you’ll need to become actively aware. I’m done now. Observe how those around you use their phones to make reservations for rides; regardless of the platform they are using, the majority of them will claim to be using Uber.
Understanding the Uber-Friendly UX Principles (and Can Work For Your Business too)
- Put Localization First
Localization is one of the key solutions on how to redesign an app like Uber. Uber’s UX design team places a special emphasis on making sure that all of their drivers have the same experience, regardless of where in the world they are from.
In this manner, onboarding is a snap, and the learning curve for the software is at its lowest point. You can provide a consistent experience to your consumers wherever they may be by understanding how to localize your app. It’s also important to recognise the distinction between localization and globalization in this context.
The following are some matters you should attend to:
- Verify that you may select a different language for the app’s content.
- Provide users with the option to message in their native tongue
- Employ bilingual customer service personnel.
- Give up the notion that customers are supreme
Millions of articles are available on how to get your paying clients to use your mobile app. They all emphasized how crucial it is for companies to continue to satisfy their target clients. But it is uncommon to come across information on how to satisfy the other stakeholders, the service providers.
One of the few businesses, Uber, gives both the passengers who pay the bill and the drivers who provide them with a pleasurable trip the same amount of attention. In general, Uber drivers are content with how the company treats them.
There are several approaches you can take.
- Allow your service provider to refuse the service if they choose to.
- Make communication with your team from your backend stakeholders simple.
- Make a unique profile for them and display the evaluations it has earned.
- Pay Attention to Your Travels
There is a lot to discover even while riding, as anyone who has used the Uber app for any length of time will attest. You can either order food from Uber Eats, which is appropriately promoted inside the application, or you can watch the driver’s tale video.
With components like these, Uber demonstrates that it is not just the engagement points but also the in-between parts that are crucial.
No matter what your app idea is, you will need to identify ways to enhance your app’s user experience following an ux review to create that connection, unless it is something that demands users to be inside the application the entire time, like in the case of the Netflix App.
- Loyal Customers Lead to Empowered Businesses
The Baby Boomer era is over. Millennials rule the modern era. Also, hand-holding is not appreciated by millennials. Millennials desire to feel in control. Uber is aware of this. This knowledge actually provides the answer to the question of “How Uber Uses Psychological Tricks to Engage More Users.”
The path can be followed by:
- Having a thorough FAQ page
- providing solutions to everything that clients may solve for themselves
- Putting your support email somewhere accessible is a possibility, but it’s not the best one.
- Market Complementary Services Non-Intrusively
How can I Develop an app like uber? Keep your distance. Uber does a fantastic job of displaying menu items that you can provide through UberEats on the application’s home screen.
Uber does an excellent job of directing you to the play store so you can download their other app, even if you can’t order from UberEats from within the ride-sharing app.
- Create a button to indicate content that is only available with a premium subscription so that users aren’t interrupted by pop-ups while using the app.
- Include a reward section in your hamburger menu list, and specify that watching videos is the only method to receive the prize.
- Add the “see advertising to” or “install the app to” feature after at least one successful round if your app is a gaming one.
- Uber’s on-demand app design principles: Treat Both Paid and Free Users Equally
The consideration of how you should treat your free and paying clients equally is somewhat related to our statement that the consumer is not king. A formula for redesigning an app like Uber
Here are a few techniques for doing so:
- Instead of adding whole new features, make the premium set of features an improvement of your current ones.
- Be truthful about what users would receive if they choose to upgrade to Premium, then give them the choice.
- Wait until they’ve used up all the free perks before asking them to upgrade to the premium class.