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Check the Ways to Troubleshoot HP Printer Offline Issues

Do you know why the HP printer offline Windows 10 error occur? Read this blog for more information. As a result, we’ve covered the reasons for this issue as well as how to solve it in this blog. However, if you face an offline issue with your HP printer, follow the given methods in this blog.

Why does HP Printer Offline Occurs?

Since an offline printer cannot receive or process new print jobs, it’s best to put all print jobs on hold until the problem is resolved. Send no additional print requests to your offline printer until you’ve followed our troubleshooting steps. If you have print jobs in the queue, you may need to cancel them until you are able to reconnect to the internet. Just keep in mind to save your work so that you can print it later.

Some of the reasons could include:

  • Drivers that are no longer supported
  • Issues with the connection
  • A problem with the settings

How to fix HP Printer Offline Issues?

Several concerns will be addressed in these instructions. If your problem has been solved, don’t feel obligated to complete all of the procedures. However, it’s better to execute them in this sequence because the easiest repairs are listed first and involve the least amount of effort and technical knowledge.

Fix 1: Reinstall or update the printer driver

Faulty drivers are frequently to blame for printer problems. For HP printer troubleshooting, you might need to update or reinstall the printer driver.

Utilizing Driver Easy is one convenient and reliable method of managing drivers.

Your system will be instantly recognized by Driver Easy, which will then locate the appropriate drivers. You don’t have to be aware of the specific operating system that your computer is using, take the chance of downloading and installing the incorrect driver, or stress over making a mistake during installation.

  1. Install Driver Easy by downloading it.
  2. Launch Driver Easy and select Scan Now. After that, Driver Easy will scan your computer to find any problematic drivers.
  3. To get the most recent and accurate driver for this device, click the Update icon next to your HP printer. To automatically update all obsolete or missing drivers on your computer, click the Update All button at the bottom right of the screen (this requires the Pro edition; you will be prompted to upgrade when you click the Update All button).
  4. You can remove the driver with Driver Easy in addition to updating the driver (also Pro required). This is beneficial, especially if you wish to reinstall a device’s driver.
  5. Start Driver Easy and choose tools.
  6. After selecting Driver Uninstall, a list of device drivers will appear. Click the Uninstall option after finding your HP printer driver. The driver you choose will soon be deleted.

Fix 2: Proper Connection

  1. Verify that the printer is turned on and is linked to the same wireless network as your PC. Check your printer’s handbook for further information or look in the built-in menu to see which network it is connected to.
  2. Make sure your printer is not set to “Use Printer Offline.” Go to Start > Settings > Bluetooth & devices to access printers and scanners. Next, pick your printer and click “Open print queue.” Make sure Use Printer Offline is not checked under Printer.
  3. Open the printers and scanners menu.
  4. Read Troubleshooting offline printer issues if the previous procedures don’t bring your printer back online.

Fix 3: Abort every print job

The jammed print queue is another potential reason why your HP printer isn’t printing correctly. The print queue can become unresponsive and cause problems with the printer’s ability to print. To restore the functionality of your HP printer, you can clear all open print jobs.

  1. Access Control Panel and click Devices and Printers. (You can refer to the method’s steps a and b.)
  2. In the Printers area, right-click on your HP printer and choose to See what’s printing.
  3. Now, pick the Open As Administrator option from the Printer menu.
  4. Reopen the Printer menu. Choose Cancel All Documents this time.
  5. Verify what you just did.
  6. You have terminated all of your printer’s print jobs. Now see whether it can function regularly.

Fix 4. Set the printer as the default

Unless you specifically select a different printer, your computer will automatically allocate these printing tasks to the default printer when you try to print something. Therefore, if you neither pick it as the default printer nor set it as the default printer, your HP printer won’t function properly.

Please follow the instructions below if you want to make your HP printer the default.

  1. To open the Run dialogue, simultaneously press the Windows logo key and the R key on your keyboard.
  2. Now, you need to choose Devices and Printers from the Control Panel.
  3. Right-click your HP printer in the Printers section and choose Set as the default printer. If prompted, select Yes.
  4. Your HP printer’s icon now has a tick next to it. It has so been set as the default printer.

Fix 5: Repair system files

Your HP printer won’t print problem is usually brought on by other OS-related problems. The previous procedures might fix it, but if not, you should run a Windows repair to fix any potential system file issues.

You can perform a system repair in one of two ways:

  1. Use Reimage to repair and replace damaged system files.
  2. Execute the SFC scan

Fix 6: Verify the printer’s status

You might need to examine if there are any hardware problems with your printer if you have tried the procedures above and you are still unable to print, try this hp printer troubleshooting.

Make that your HP printer has enough paper, ink, or toner, and that it is not jammed with a piece of paper. Check the condition of your printer cartridge as well, and if necessary, try changing it with a new one. After you change some of the parts in your HP printer, occasionally it stops printing. If this occurs, you should reinstall the original ones and determine whether the issue has been solved.

Wrap up

For customers with HP printers offline, the inability to print is a typical problem. This problem may arise for several reasons, such as poor driver or configuration compatibility or connectivity problems. You can use the aforementioned strategies if you’re having trouble finding a solution. They can assist you in resolving the HP printer won’t print issue.


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