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How To Fix HBO Max Not Working on Roku

Roku provides a digital media platform and access to stream media content. Rokku users can stream their favorite HBO shows and movies on their Roku TV sets. However, they may face a few technical errors while streaming HBO Max on Roku.

The most common problem users report is HBO Max not working on Roku.

If you want to know about the permanent fixes for HBO Max not working on Roku TV, continue reading the article.

10 Solutions to Fix HBO Max Not Working on Roku:


1. Restart the Streaming Device and the Router:

A soft reset to the device removes any network issues and bugs.

Follow these steps to restart your Roku device:

  • Click on the home screen and select the System option.
  • Select the Restart option.
  • Wait till the Roku turns on again.

Visit the Home page and see if the glitches got fixed.

2. Check the Compatability:

All the Roku device models do not support HBO Max. Therefore, check the compatibility of the two devices.

These details are available on the official website of HBO Max.

3. Disable the VPN:

While using HBO Max, you have to enable the visibility features. Moreover, an original IP address is required to enter.

VPNs can hide the actual IP address. Therefore, first, disconnect the VPN and use the HBO app.

4. Use an Upgraded Version of Roku:

HBO Max app works on the latest versions of the Roku device only.
The older versions of Roku no longer receive any updates. Therefore, go for the upgrade to use your Roku uninterruptedly.

An outdated version of Roku doesn’t allow you to stream HBO Max as smoothly.

  • Turn on Roku, then press and hold the Home button on the remote.
  • Next, go to Settings. Under the System tab, select the System Update option.

If any pending updates are displayed here, opt for their installation.
An upgraded version of Roku can solve the problem of HBO Max not working in Roku.

5. Use the Search Feature:

You can avoid using the home screen to choose the desired content. Instead, find content by movie/series name, and TV channels using the search feature.

It will employ four controls only: Forward, Backward, Pause & 7-second replay.

6. Clear the Cache Memory:

Loads of data stored in the cache slow down the HBO Max Channel. Clearing the storage in the cache memory will sort out the formatting issues and loading problems. Follow these steps to delete the data in the cache present on Roku;

  • After launching the Home screen, search for the HBO Max channel.
  • Select the channel. From the remote, press the * (asterisk) button.
  • Pick the option to remove it from the list.
  • Reboot the Roku device.
  • All cache data gets removed.

7. Reinstall HBO Max App:

To fix the technical glitches, uninstall the app and then reinstall it.
Implement the following steps:

How to uninstall:

  • On the Home screen of Roku TV, go to the streaming channels.
  • Using the remote, select the option of Channel Store.
  • Select HBO max from the list using the OK button of the remote.
  • Now, choose the option to remove. In the prompt window, confirm the removal.
  • Then restart the Roku and install the HBO Max again.


8. Re-login to your Max Account:

  • Using the web browser, access your HBO MAx Account.
  • Choose the option to manage devices in the profile menu.
  • In the list of devices, select the Roku device.
  • Next, click on the sign-out option.
  • Restart the device and sign into the account again.

9. Check for HBO Max Server Issues:

Another reason that may affect the performance of the HBO Max is an issue at the server’s end.

Confirm on the official website if other users are also dealing with the same issue. On the contrary, check the Internet connection at your home.

10. Hard Reset:

If none of the methods discussed before didn’t help to resolve the issue, try a hard reset.
Follow the instructions:

  • In the Settings menu, select Advanced System Settings.
  • Find the option “Factory Reset.”
  • Next, you will have to enter the code displayed at the bottom of the screen.
  • Choose the Start Factory Reset option.

Wrapping Up:

You got all the instructions needed to resolve the issue of HBO Max not working on Roku TV in the article. Follow all the steps to get HBO Max efficiently working on Roku.

Contact the technicians if your HBO Max is still not working in the Roku streaming player.

Visit for more information: Bloggater

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