How to Resolve the Error Initializing QBPOS Application Log?

QuickBooks users have lately been encountering specific issues related to the Point of Sale. One such error that obstructs users shows up in the form of the  Error initializing QBPOS Application Log. Go through this piece of writing to know the solutions to fix this error message

Error Initializing QBPOS Application Log Image

If you encounter any difficulty during the process, you can call our Technical Support Team. Let us first go through the various causes that may lead to this error in QuickBooks Point of Sale


Factors causing Error Initializing QuickBooks POS Application Log

Several factors, including those listed in the list below, can cause a QuickBooks error when initializing the QBPOS application log.

  • The error usually occurs when you attempt to launch the QuickBooks Point of Sale.
  • Windows documents that have been damaged are one of the main causes of the issue.
  • When records in the Windows framework get damaged, the QBPOS Application log error may show up.


Updated Solutions to resolve the QuickBooks POS initializing error

Now that you know the possible reasons behind the error in initializing the QBPOS application log, follow the below-given solutions to eradicate the problem.

Solution 1: Editing the QBPOS Shell Folder items can fix the error

In order to fix issues with the initialization of the QBPOS application log, we will first attempt to alter the contents of the QBPOS shell folder. Follow the instructions below:

  • You are initially required to launch the Task Manager. To run the Task Manager, concurrently press Ctrl, Alt, and Delete keys on the keyboard.
  • Now, opt for the QBPOS Shell from the Processes tab.
  • Afterward, tap on the End Task tab to finish the process.

End QBPOS Shell Image

    • Hit the Windows Start button now to continue.
    • Enter “file explorer” next, then hit the File Explorer icon.
    • Thereafter, proceed to the View tab and choose the Hidden items checkbox.
    • Currently, you must rename the QBPOS Shell folder.
  • Subsequently, navigate to AppData/Local/Intuit.
  • Then, open the folder with the most recent changed date (QBPOSshell.exe URL…).
  • Right-click the user.config file and then hit on the Rename option.
  • You now need to add ‘’.old’’ at the end of the filename.
  • Close the window afterward and launch QuickBooks Desktop Point of Sale once more.
  • Try the subsequent troubleshooting solution if QuickBooks POS: issue initializing the QBPOS application log still occurs.


Solution 2: Craft New Admin in Windows

The Initializing QBPOS Application Log error might also occur if you don’t have the right permissions to edit certain Windows system files. To solve this problem, perform the steps below:

  • To begin with, you must Set up a local user account. For this, follow the directions as follows:
  • Proceed to Settings from the Windows Start menu.
  • Then, hit on the Accounts option, followed by tapping on the Family & Other Users.

User accounts and family safety Screenshot Image

  • You are then supposed to choose to Add another user to this PC.

Add New Windows Admin User in WIndows 10 Screenshot

  • Next, you need to choose “I don’t know this person’s sign-in information.”
  • Hit on Add a user without a Microsoft account on the following window that shows on the screen.
  • Finally, hit on Next after entering the correct login and password credentials.

Admin should now be the local user account.

The local user account has to be changed to Admin as the next step. To fix the problem with the QBPOS application log initialization, carefully follow the procedures below:

  • Navigate to Settings after hitting the Windows Start menu.
  • Next, tap on Accounts, followed by Family & other users.
  • Thereafter, choose the username you created previously and hit on Change account type.
  • Tap on Administrator under the Account type, then follow it up by hitting OK.
  • Use the admin user ID and password to log in.
  • Finally, launch QuickBooks Desktop Point of Sale to see if the problem with the application log initialization in QBPOS has been resolved.


We hope that this article aided you in the fixation of the message Error initializing the QBPOS Application Log in QuickBooks Point of Sale. If the error still keeps pervading, we highly encourage you to reach out to our QuickBooks error support team via the helpline i.e., 1-800-615-2347.

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