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The Software Company of the Future Will Be Built On Customer Experience

All companies, regardless of industry, are competitors in the software competition, intentionally or unintentionally. They compete with platforms such as Uber for transportation, Google for cars, Airbnb for hospitality, LinkedIn for hiring, and Netflix for television. Software remains the king in a world with increasingly powerful and affordable public technology platforms. And its importance as a source of value will continue to grow.

The CEO of a software company in Riyadh can show you how the company can achieve better results. You know how to achieve more with limited resources and how to guide your people. The reason they are good is that they focus on two things that every manager wants.

Think about growth.

Most advances in history have made the world smaller. It was created because people wanted to save time and be more productive. That is our essence. Human thinking wants things to happen quickly and has provided us with a phone, internet and app store. People who run tech companies know this because “improvement in productivity” is also their product.

The facts are clear. As early as 2014, software companies have done more than any other industry in North America. According to Deloitte Technology Fast 500, 64% of the fastest-growing technology companies in 2014 were software companies or Internet companies. And all show that this percentage will only increase in the next few years.

Such growth is not solely due to increased demand and availability of VC money. It’s about the people and teams they work for. There are certain characteristics of high-performance teams, most of which can be implemented by managers. Google hires people with passion, intelligence, and an “learning animals” spirit and uses their goals and key achievements to get the most out of them.

The best teams also focus on diversity because they understand that each one brings something new to the team. Intel, Facebook and Google are all working to increase the percentage of female employees.

Anyone can be part of a software company.

The truth is that you don’t have to run a software company to compete with them in performance. Any manager can use the same business tools as a successful tech giant to motivate people and improve their team.

Giants are not the only ones who work this way. We’ve worked with many start-ups, but the most successful start-ups have one thing in common: they’re data-driven. They spend a lot of time understanding everything about their customers and their own business, and they make decisions based on experimental results and data.

This data provides many insights and options on how to keep everyone productive. You need to find out which ones work for you and customize them.

Higher morale.

There are three areas to focus on to help your people work more efficiently and faster. You need to invest your time to improve engagement, motivation, and team spirit. These are the three pillars that most startups stand on. Motivated employees tend to be more attentive to their work and do more to make it successful. At the same time, 30% of managers say that motivating people is their most difficult task. According to the survey, the most effective motivations are “praise from the manager”, “attention from the manager”, and “greater responsibility”.

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