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The Top 5 Emerging Retail Technologies You Need to Know About

If you’re planning to open or manage a retail store in the next few years, it might be time to start paying attention to emerging retail technologies that will help you stand out from your competitors. 

Emerging technologies are always evolving, but retail technology seems to change at an especially fast pace. From AR and VR to mobile payment platforms and automated checkout lanes, there’s plenty of retail technology out there that you may not even know about! Whether you’re in charge of overseeing the implementation of emerging technologies or just want to keep up on the latest and greatest tech trends, here are the top five emerging retail technologies that you need to know about right now.

These are 5 technologies that are poised to have an impact on the way we shop in the near future.

Interactive light walls

A new retail technology that is emerging is the use of interactive light walls. These walls are covered in lights that can change colors and patterns based on customer interaction. This technology can be used to create a more interactive and engaging shopping experience for customers. Additionally, it can also be used to collect data about customer behavior.

Detailed Blog: Retail Technology Trends

Virtual Reality sections

Retailers are using virtual reality sections to give customers a realistic experience of what it would be like to use their products. This technology is still in its early stages, but it has great potential for businesses that want to give their customers an immersive experience. For example, Toys R Us launched virtual reality experiences for both the Fisher-Price and Barbie brands. With VR technology, shoppers can virtually explore toys before they buy. How they will work with their children or pets at home. They can also test out the toy’s features before deciding whether or not to purchase it. The future looks bright for this emerging retail technology.

Voice-Assisted Ecommerce

With the rise of digital assistants like Amazon’s Alexa and Google Home, it was only a matter of time before ecommerce followed suit. Voice-assisted ecommerce allows shoppers to search for and purchase products using only their voice.

This hands-free shopping experience is convenient and fast, and it’s only going to become more popular in the coming years. In 2018, 31% of U.S. households owned at least one smart speaker; by 2022 that number will reach 51%. Voice recognition technology has come a long way since Siri made her debut on iPhones in 2011 – she now understands commands better than ever thanks to advances in machine learning – so customers can be confident that they’ll be able to find what they’re looking for quickly and easily. With these devices becoming more commonplace, voice-assisted ecommerce will grow exponentially with them.

Robotic Cashiers

The retail industry is constantly changing and evolving. As such, it’s important to stay up-to-date on the latest trends and technologies. One of the most talked-about emerging technologies in retail is robotic cashiers. Robotic cashiers are self-checkout machines that can scan and bag items quickly and efficiently. While some may see them as a threat to jobs, they can actually help free up employees’ time so they can provide better customer service.

A study by the University of British Columbia found that robots were both customers and store staff and led to less lineups at stores. At this point, there are only a few stores in Canada using this technology, but more stores will soon follow suit due to its efficiency.

Artificial Intelligence Assisted Salespeople

In the near future, you may find yourself being helped by a salesperson that’s not entirely human. With the rise of artificial intelligence, many companies are now developing AI-assisted salespeople to help customers in retail stores.

These AI salespeople can provide personalized recommendations, product information, and even help with checkout. If you’re a retailer, then you need to be aware of this emerging technology and how it could impact your business. That said, there are a few things you should know before integrating AI into your company.

  • First, they don’t always have all the answers – yet.
  • Second, their memory is limit so they won’t be able to remember every customer interaction. 
  • Third, the transition from one kind of service to another will take time as customers get and AI assistre salespeople on staff at their favorite retailers.


Retail technology is constantly evolving, and it can be hard to keep up with the latest trends. But by staying informed and investing in the right retail IT solutions, you can stay ahead of the curve and give your customers the best possible experience.


Tech Consultant at well-established IT company specializing in enterprise web application development, mobile app development services, android app development services,iOS App Development Services, IoT, Cloud and Big Data services.

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